The Agarwood Business Series
Turn Your Land into Your Legacy.
Grow Agarwood—the world’s most valuable wood—right here in the Philippines. Dendrotonics equips you with the premium seedlings and field-tested guides you need to launch a thriving and profitable timber plantation.
We accept online payments via GCash, Maya or credit card.
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Testimonials
Hear it straight from our partners
Real Stories. Real Impact. At Dendrotonics, our partner farmers and communities tell our story best.
“Here in Dendrotonics, in only 6 months, we saw good results.”
Ning Terrado
Farm Owner
Sarangani Province
“Na excite ako kasi nakita ko sa harvest namin na pwede na pala kami magharvest ng Agarwood after 3 years. Hindi na namin kailangan mag-antay ng 5-10 years.”
Jason Cababayao
Farm Owner
Tupi, South Cotabato
“Ang laking tulong ng Dendrotonics sa tribu namin.”
Danilo Dalican
Salacafe Farmers Cooperative President
T'Boli tribe
FAQ
Frequently Asked Questions
Ordering, paying, downloads, delivery and returns at the Dendrotonics Store.
Yes — it is perfectly legal, provided it is done through the proper channels and permits. Cultivating agarwood-producing Aquilaria species on a registered plantation is legal under the Wildlife Resources Conservation and Protection Act (Republic Act No. 9147). What the law prohibits is collecting seeds, seedlings, or wood from the wild, since native Aquilaria (lapnisan) is a protected species. Getting the application, documentation, and ongoing compliance right is exactly where our consultancy guides you, step by step.
We accept GCash, Maya or credit card. Prices are in Philippine pesos. When you check out you are taken to PayMongo's secure payment page to pay — we never see or store your card details. We confirm your order by email once payment is received.
No. You can check out as a guest with just your email address — that is where your order confirmation, invoice and any download links are sent. If you sign in before buying, your orders and downloads are also kept under your account.
Ebooks and other digital products are delivered instantly. Your download link arrives by email within a minute. Your files are also ready to download on the order confirmation page right after payment. Download links are private to you and expire after a short time for security, but you can return for fresh links until the access date shown with your order. Each file has a limited number of downloads. If your email has not arrived, check your spam folder, then contact us with your order number.
Digital products are final sale, so we cannot refund a change of mind or a purchase made by mistake. We will always fix it — or refund you in full if we cannot — when your download never arrived, the file is corrupt or materially different from its description, or you were charged twice for the same order. See our Refund Policy.
Live seedlings are delivered by our own delivery team — we never hand them to third-party couriers — or you can collect them from our nursery in San Jose Del Monte, Bulacan. After your order is confirmed we contact you to agree a delivery or pickup date. If a delivery fee applies and was not shown before you paid, we quote it in writing before dispatch, and you can cancel for a full refund if you do not accept it.
Yes. You can cancel free of charge for a full refund any time before your order is dispatched or collected. After delivery, you have 7 days to return seedlings for any reason, unplanted and in their original bags or pots. Dropping them off at the nursery is free; if you ask us to collect them we quote the fee first. Seedlings that arrive damaged, dead or not as ordered are always replaced or refunded in full, including the delivery fee, and we collect them free of charge. Details are in our Refund Policy.
Yes. We issue an official invoice for every sale and email it to the address used for the order. It is separate from the payment confirmation PayMongo sends. For another copy, email [email protected]. See clause 2.1 of our Site Terms.
Email [email protected] or call or text +63 927 854-4477 with your order number, the email you ordered with, and what you would like us to do. We acknowledge every complaint within one (1) business day and aim to resolve it within seven (7) calendar days. If it is still unresolved after that, you can escalate to the DTI — our Customer Care & Complaints page explains how.
Still have a question about an order?
General guidance only — not legal advice. Permit requirements are governed by RA 9147 and DENR regulations.